1. What kind of personal information does AHCCinc collect?
We aim to minimize how much personal information we collect from users when they use the Apps or use the Websites. We collect the personal information that you voluntarily provide to us (e.g. email addresses you give us to subscribe to our Newsletters (as defined below), but most of our data collection is limited to the following types of data, which do not identify you personally but may uniquely identify the device you are using to use to the Apps or use the Websites ("Device"). In some countries, this type of data may be considered as personal information: "Advertising ID", which means the resettable and unique identifier associated with your mobile phone or tablet that is used by advertisers for ad tracking. "Location Information", which means general information about the location from which you’re using the Apps or using the Websites (e.g. IP address, country, and city). "Device Information", which means technical information about your Device. When we refer to Device Information, this means your Device ID, your internet service provider (ISP), your browser and browser plug-in types, operating system and operating system version, jailbreak information, network information, the brand and manufacturer of your Device, the language you’ve set for your Device, the version of the App installed on your Device, and the name of your carrier.
When You Use the Apps
|Email address, Location Information,
You have the option to contact our customer support team directly from some of our Apps. When you do, we will collect and use this information to respond to your requests and/or comments.
When You Visit and Use the Websites
|Name, email address, and/or phone
On some of our Websites, you may provide us with your email address to sign up for a mailing list to receive newsletters and other marketing or promotional communications about a specific App ("Newsletters"). We will use your name and email address to send you periodic Newsletters. For instructions on how to opt-out of receiving Newsletters, please see Section 8.
From time to time, you may have the option to receive special updates about AHCCinc via a SMS text message. When this option is available, you may provide your phone number and we will only use this number to send you an SMS text message about the update.
If you contact our customer team, whether via email or by filling out a contact form on the Websites, we will collect and use this information to respond to your requests and/or comments.
|Name, email address, and phone number
If you apply for a job with AHCCinc through www.ahccinc.com/contactus , we will collect and use this information to process your application. We may also use this information to contact you in connection with your application.
2. Does AHCCinc Collect My Financial Information When I Make In-App Purchases?
When you make in-app purchases in the Apps, we do not collect or have any access to your name and billing information. This information is collected and stored by your platform (e.g. Apple’s App Store or Android’s Google Use) or your platform’s payment processor.
3. Do third parties have access to my personal information?
Yes. Like most companies, we use tools from service providers to help us with various parts of our business ("Service Providers"), and depending on the service we need, these Service Providers may have access to your personal information. For example, we use a Service Provider’s email software to manage our Newsletter subscriptions, and if you have given us your email address to subscribe to Newsletters, then your email address will be shared with that Service Provider. We also use Service Providers for hosting, customer support, and mobile and web analytics. We contractually require all Service Providers to treat your personal information as confidential information and to only use it for the services we need. However, we do not have direct control over how Service Providers use your personal information and we cannot guarantee that our Service Providers will use your personal information as required in our contract with them. For this reason, we are not responsible for our Service Providers’ misuse of your personal information. In addition to our Service Providers, our Ad Partners may also have access to your personal information. We may also share your personal information for our legitimate business and legal purposes as described in Section 12.
4. How long will AHCCinc keep my personal information?
How long we store your personal information will depend on the purpose that we originally collected it. We will not retain personal information for longer than is necessary for our business or for legal requirements.
5. How is my personal information used for analytics?
As an online business, it is important for us to know how users interact with our Websites and Apps. We and our Service Providers will collect your Location Information, Device Information, and Advertising IDs so that we can deliver our App and Website services to our users, measure, analyze, and improve performance of the Apps and Websites, and to continually update and develop our Apps and Websites. For example, we will use this information to assess the difficulty level of Apps, fix any bugs or errors in the Apps, evaluate the demographic of our users, and to determine whether or not we need to support a new Device type for the Apps. In addition, if you have connected your App account to your account on Facebook, we will use the information described in Section 1 to conduct analytics.
6. How is my personal information used for advertising?
A. Ad Partner Technologies To help us keep our Apps running, we show ads in our Apps with the help of third-party advertising partners ("Ad Partners"). We integrate Ad Partners’ technologies into our Apps which are then used by the Ad Partners to determine what kind of ads to disuse to you. i. Do Ad Partners Collect My Personal Information? In order to show you ads that you might interesting and/or relevant ("Targeted Ads"), Ad Partners collect and use your Advertising ID, Location Information, and Device Information. If location services are enabled in your Device settings, the Ad Partners may additionally collect your geolocation information. Because these Ad Partners’ technologies control what kind of personal information is collected from your Device and how it is used, we encourage you to review their respective privacy policies. ii. How to Opt-Out of Receiving Targeted Ads. If you do not want to receive Targeted Ads on your mobile Device, your mobile Device may give you the option to opt-out of receiving Targeted Ads on all apps on your Device. On Android Devices, you may opt-out by enabling the “Opt out of Ads Personalization” setting. On iOS Devices, you may opt-out by enabling the “Limit Ad Tracking” setting. In addition, you may be able to opt-out of receiving Targeted Ads from a specific Ad Partner. Please note that if you opt-out of receiving Targeted Ads, you will still receive contextual ads, which are non-targeted ads related to the content of the App you are useing. B. Ads for the Apps on Third-Party Websites and/or Apps In addition to running ads in our Apps, we also run ads to promote our Apps in third-party websites and/or apps. When we run our own ads in third-party websites and/or apps, Service Providers help us optimize and measure performance of our ads and use their own tracking technologies to track App installs and clicks and/or impressions of our ads. In some cases, we will share your hashed or anonymized Advertising ID with our Ad Partners so that the Ad Partner can help us market and promote our Apps. In these cases, Ad Partners perform as AHCCinc's Service Providers and we contractually require such Ad Partners to only use your personal information on our behalf. If you wish to opt-out of your personal information, being shared with Ad Partners in this way, please contact us at Info@ahccinc.com.
7. Children’s personal information.
We do not knowingly collect children’s personal information without parental consent, except as permitted under applicable laws such as the U.S. Children’s Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR). For example, AHCCinc, its Service Providers, and its Ad Partners may collect personal information, such as IP addresses and other persistent identifiers, from children under 16 strictly to support AHCCinc’s internal operations and/or legitimate interests, such as analytics and to serve children with contextual ads. If you are a parent of a child useing the Apps or using the Websites, you may review or have your child’s personal information deleted and refuse the further collection of his/her personal information by contacting us at Info@ahccinc.com. Please contact us at info@AHCCinc.com if you believe we are collecting a child’s personal information in violation of COPPA or the GDPR and we will delete this information as quickly as possible. AHCCinc will retain your child's information for as long as your child's account is active, or as needed to provide services. If you wish to cancel your child's account or request that AHCCinc no longer use the information to provide services, contact AHCCinc at the email address listed above. AHCCinc will retain and use the information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
8. Cookies and similar tracking technologies.
9. How do i unsubscribe from/opt-out of receiving newsletters?
If you wish to unsubscribe from receiving Newsletters, you can click on the “unsubscribe” link at the bottom of the email, or if you cannot find it, respond by sending back “Unsubscribe” and you will stop receiving Newsletters or for that specific App you were subscribed to. Please allow up to 24 hours before you stop receiving Newsletters. Please note that if you are subscribed to more than one App mailing list, you will continue to receive Newsletters for those other Apps. You may also continue to receive emails unrelated to marketing.
10. Third-parties and their privacy policies.
Throughout the Websites, you may see links to third-party websites or applications. We are not responsible for the privacy practices of these third-party sites, and when accessing their sites, we encourage you to read their privacy policies.
11. Is my personal information secure?
The security of your personal information is important to us. We follow generally accepted industry standards to protect your information, both during transmission and once it is received. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. While no security system is completely secure, we and our Service Provider stake appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. For AHCCinc, this includes, but is not limited to, ensuring that all of your information is disclosed only on a "need to know" basis and ensuring that all information collected by AHCCinc is done so via secured connections and protected and encrypted (using secure socket layer technology,"SSL") by industrial grade security software to guard against unauthorized access.
12. Push notifications
After downloading a App, you will be asked to accept or refuse push notifications. If you accept push notifications, we will collect and use push notification tokens to send you App-specific notifications on your mobile Device. You may disable push notifications at any time by going to your Device settings.
13. Social media features and tools
14. Sharing your personal information for business/legal reasons
15. How do i access, manage, or update my personal information?
Please contact us at firstname.lastname@example.org with the subject line: “Personal Information Update”.
16. For users in the European union